Accountable Care: It's a good thing!

Uploaded by HealthCarePartnersCA on 12.07.2012

Accountable Care
it's a good thing
Meet Anna.
A few months ago Ana was having shoulder pain that wouldn't go away
after seeing her family doctor she was sent to get an x-ray of her shoulder
that x ray showed that she needed to see an orthopedic specialist for more
The specialist sent her to the pharmacy for pain medication,
and to the hospital for a shoulder surgery.
Then Ana went to physical therapy twice a week for a few months to
strengthen her shoulder muscles.
After all this
Ana is finally back at her family doctors office for a follow up.
Her doctor asks,
"how have you been since i last saw you?"
So much has happened since then,
where should she begin?
Can she even remember at all?
Telling the whole story could take all day.
How can she share with her doctor exactly what he needs to know in order
to take good care of her?
wouldn't it be nice if someone could connect the dots before arrived
for doctor visit? Then she wouldn't have to remember everything herself.
there are groups of doctors across country, like HealthCare Partners
Medical Group,
who do practice medicine in a connected way.
They call themselves
Accountable Care Organizations.
Accountable care may be a new name,
but it's not a new idea.
HealthCare Partners Medical Group doctors have been connecting the dots by
coordinating patients' care for more than twenty years.
How does this work?
Everyone who treats Ana on her healthcare journeyed puts their information in
one place,
where her family doctor can see it. That way
her doctor can make a much better decision about what to do next.
And Ana is less likely to get a prescription she's already taking,
or to repeat a test she's already had.
Best of all
Ana won't have to remember everything or figure out which details are
important to her doctor. In fact, when you coordinate the parts of anything,
they work better together.
Like players on a soccer team, or musicians in a band...
HealthCare Partners Medical Group coordinates medical care for patients
like Ana by using an electronic medical record.
Remember all the different places Ana visited for her sholder?
The electronic medical record takes all the information doctors used to write on
and puts it into a computer.
That way
anyone who treats Ana can share that information quickly, safely, and easily to
make a better decisions about taking care of her,
without Ana having to carry all that information around in her head
so with the touych of a button
Ana's family doctor gets the big picture of Ana's health care.
And that's a good thing for Ana.
Besides electronic medical records, organizations like healthcare partners
also have people who help coordinate care for each patient:
A care manager -
to help a patient stay on track with a treatment plan.
Dietitians - to help me to special interests or needs.
A hospital specialist -
to keep a hospitalized patients family doctor in the loop. A hospital discharge
cordinator -
to ensure a smooth transition back to the family doctor.
A comprehensive care center team
to care for the needs of a patient who has several complex illnesses at one
a house calls team - to care for a frail patient at home.
By this time you might be wondering, "Doesn't it cost a lot to have all these
special programs?"
You'd be surprised;
taking care of a person in the right way actually cost much place in the long run.
And with an Accountable Care Organization
these types of programs are provided at no extra cost to the patient.
So when your doctors in an accountable care organization like
HealthCare Partners,
it's a good thing. Because no matter what your health care needs are, your doctor
will coordinate the right care, at the right time, in the right place,
so you'll get better medical care and better health,
and that's a very good thing.