Experience Gifts - How do they Work?


Uploaded by Cloud9LivingLLC on 17.11.2011

Transcript:
Welcome to Cloud 9 Living, and thank you for taking the time to learn more about giving
an experience gift
It's easy
Experience gifting takes just four simple steps.
When purchasing a gift from Cloud 9, you can either choose a specific experience,
like a stock car ride along, or one of our open-ended gift certificates.
Our experiences start at under a hundred dollars and range from stock car racing,
hot air balloon rides, and scenic biplane rides
to wine tasting, cooking classes, and glass blowing lessons.
We truly have something for every taste and every budget.
Simply use our experience finder to search experiences by region, category, and/or price,
then click on any of the results to learn more.
Each listing will provide detailed information on the experience including a description,
availability, location, and essential information like age or height requirements.
No matter what you choose,
you can relax knowing your receipient will have a great time because we are much more
than just a directory of experiences. Our supplier operations team only selects the best providers
of their given experience
and prior to listing the experience on our site
we conduct careful research on perspective experience providers,
ensuring they meet our standards for excellence.
We ask questions like:
We do the homework so you don't have to.
Another benefit to using Cloud 9 is that you do not have to book the date at the time of purchase.
The recipient will be given detailed booking instructions when he or she receives their gift
and they choose the date and time that is the most convenient for them.
If you would like to purchase and book the experience at the same time ,
simply give us a call and one of our experience consultants will be happy to help you .
And if you're worried they might not like it,
Don't be .
If your recipient decides he prefers stock car racing instead of wine tasting,
we offer free exchanges on every one of our experiences.
If for any reason the recipient is not thrilled with the prospect of going on
any of our incredible experiences, we will be happy to issue a prompt and courteous refund
within thirty days of your purchase .
No questions asked.
Now that you've picked out the perfect experience, it is time for the best part:
presenting your gift.
All of our experiences and gift certificates come with our free custom gift box
that includes a gift certificate,
personalized message card ,
information on what they've been given,
and detailed booking instructions.
It's a beautiful piece sure to leave a lasting impression.
If you need it in a hurry, we also offer a free email certificate that is sent immediately
after your purchase is complete
or a printable certificate you may print after you complete your purchase.
When the recipient is ready to book their experience, they just need to give us a call
or click on the redeem gift link in the upper right-hand corner of our web site
and follow the simple on-screen instructions.
Our experience consultants will handle the entire booking process for them
and make sure all their questions are answered.
We understand how important this gift is and we pride ourselves on providing exceptional
customer service.
Thank you for taking the time to learn more about Cloud 9 Living.
We're confident your gift will be remembered and talked about for years.