This video explains how to print a self-test page for your printer.
A self-test page provides useful information about your printer. In addition, printing
a test page is often a helpful step in troubleshooting because it bypasses problems caused by software,
computers, or connections. First, load paper into the input tray until
it stops. Slide the paper width guide inward until it stops at the edge of the paper. Do
not push the guide in so tightly that it starts to bend the paper.
Next, on the control panel, press and hold the Paper Type button and Resize to Fit button
at the same time. Release both buttons at the same time.
The self-test page prints. Now, let’s talk about what the self-test
page can tell us about your printer. The most obvious thing is that if the self-test
page prints out, you know the printer itself is working correctly.
So if you run into problems printing from your computer, it is probably caused by your
connection, computer, or printing software. However, if you see smearing, lines, or some
other error, the documents you print will likely have the same problem.
The self-test page can also give you valuable information on model number,
serial number, firmware version,
page count, and other helpful information for troubleshooting.
