Enterprise Asset Management (English)

Uploaded by DSIonline on 09.11.2010

Welcome to this video demonstration of Enterprise Asset Management:
business processes mobilized by DSI’s dcLINK® software and applications.
Enterprise Asset Management, or E.A.M.,
is designed to maximize the value of assets.
For example, manufacturing equipment, conveyance systems, forklifts, and fleet vehicles,
through optimized asset control and scheduled maintenance.
DSI’s dcLINK mobile platform and applications
allow mobile workers to process work orders at the actual job site,
reduce or eliminate paperwork
and remain productive regardless of network connectivity.
We will take look at the activities a technician might perform
to fulfill work order assignments that have been dispatched to them,
as well as a work order status inquiry typical of what might be performed by a supervisor using a smartphone.
So let’s catch up with the technicians to see
how the dcLINK mobile platform and applications enhance productivity.
The technician has received notification that there is a work order to complete.
This task will be performed in an area with no network coverage,
but this poses no problem, because dcLINK knows if it is or isn’t connected to a network.
This mobile process is designed to work online when network coverage exists.
However, dcLINK stores required data in a secure database on the device,
which allows full application functionality, even in the absence of network connectivity.
This keeps workers productive.
Only the specific work order for this technician exists on the device.
With dcLINK, data is filtered during the replication process,
which streamlines and minimizes data communications.
Potentially important alerts, for example, weather notifications and product recalls, can also be sent.
Often, equipment or assets are spread over a large geographic area.
dcLINK can access the location of an asset and interact with GPS and GIS information for directions.
dcLINK enforces compliance to your organization’s business rules
by preventing tasks from occurring out of order.
The work order ticket execution button is not active at this time
because the job hazard analysis form has not been completed.
dcLINK makes it easy to create and incorporate electronic forms and checklists into your process.
Paper-based processes are inherently inefficient
due to the duplication of effort and the inevitable data entry errors.
Electronic mobilization of these documents practically eliminates these problems,
creating a safer work environment and streamlining the ability to meet regulatory compliance.
As each step of the work order is completed,
notice that dcLINK indicates that there is no network connectivity.
However, the worker is operationally unaffected.
Electronic documentation such as manuals, diagrams and schematics go with you into the field.
No need for your tech to carry reams of paper to the job site,
or lose time picking and choosing which manuals are needed.
Operational steps can be associated with specific document pages.
Now that the required steps are completed,
you will notice the queued record count reflects a record for each operational step processed.
In this demonstration, as the worker signs off that the job was complete,
network connectivity is restored.
Notice the status changes back to connected,
and the queued record count is decremented back down to zero
as transactions are recorded in the enterprise system.
This occurs without any user intervention.
Let’s check in with another technician performing a routine vehicle maintenance assignment.
This tech is using a rugged mobile device,
which gives them GPS enabled directions for the assignments.
he next task is a vehicle inspection which is across town in a parking lot of a regional office.
In this scenario, there is network coverage in the lot,
which allows for immediate processing of work activities as they are performed.
Upon arrival, the technician selects the work order to begin.
For the first work operation, the tech notices the engine is too warm to inspect
and marks the first operational step of cooling down the engine as complete.
While the tech waits, the supervisor checks to see the progress
on work orders assigned earlier in the day.
Using a BlackBerry, they perform a work order inquiry and notice that the
vehicle maintenance inspection is still showing released and is not complete.
Drilling further into the work order, they see that only the engine has been cooled at this point.
The supervisor is now able to call the technician to further understand the status.
The tech explains that after the engine cools, the inspection will be completed.
dcLINK gave the supervisor the tools needed to easily keep
their finger on the pulse on the department, even when away from the workplace.
Using the dcLINK platform, we demonstrated mobile E.A.M. process flows,
giving us the ability to process work orders at the actual work site—
connected or disconnected from a network.
This extends the reach of the workplace outside the office,
reducing the expense and time of costly, back-office processing, creating more efficient workers.
What you’ve seen in this presentation is the power of the dcLINK platform and applications
to solve business problems and create mobile enterprise solutions.