IBM Business Process Management V7.5 Overview

Uploaded by IBMeducation on 27.10.2011

bjbj5G5G This presentation provides an introduction to the concepts of Business Process Management
(BPM) and introduces the V7.5 suite of products from IBM. The world has become vastly more
complex over the last decade. The technology and devices that are designed to make things
easier have posed significant challenges for businesses as they struggle to meet the demands
of today s smarter consumer. Think about the incredible influx of connected devices you
have seen over the past few years. There are now over 33 billion RFID tags embedded into
various products throughout the world. It is expected that by the year 2013, there will
be over one trillion devices connected to the internet. All these connected devices
require some level of support, whether it s IT supporting them on a company s network,
providing helpdesk and troubleshooting advice, configuring the devices, or tracking and monitoring
the devices. This puts a tremendous burden on organizations to keep up with this influx
of technology. s not just the number of devices that is adding to the world s complexity.
New business models have emerged, which again bring both opportunity and complexity. 70%
of companies today outsource one more of their core strategic activities, 85% of companies
use external cloud services, and 50% of businesses plan to adopt more collaborative sourcing
models. Competitors and partners can arise from anywhere around the globe. Nascent companies
can be as formidable as established companies. Sourcing and partnering possibilities are
almost limitless. Business process management helps companies effectively manage these struggles.
Business Process Management provides a way for business and IT to collaborate and continuously
optimize business processes across the process life cycle supported by robust governance
and compliance. BPM is a discipline consisting of software and expertise to improve the performance,
visibility, and agility of business processes and facilitate business innovation. This expertise
can be internal, that of an industry partner working with you, that of integrators and
consultants such as IBM Global Services or most likely a combination of more than one
of these. Successful business outcomes come only with the involvement of the business
expertise with IT expertise. At its heart, business process management is about continuously
optimizing business processes. This continuous optimization means working to improve business
processes throughout the process life cycle. The process life cycle spans three steps.
The first step is model and simulate, where business process improvements are documented,
and tested before deployment. The second step is deploy, execute, and change, where new
or improved processes are deployed in an automated, repeatable fashion with flexibility for rapid
change. The last step is model, analyze, predict, and act where deployed processes are closely
monitored and measured in real-time to enable rapid response to emerging business situations
in addition to identifying new process improvement opportunities. Underpinning this cycle of
continuous process improvement is the need for robust governance and compliance to ensure
that business processes are operating consistently and are complying with internal policies and
external regulations and controls. Processes are also most effective and efficient when
they are enabled with broad reuse of service-enabled IT assets. Optimizing end-to-end business
processes across the lifecycle requires participation and collaboration between business and IT.
Business and IT leaders must work together to develop the flexibility processes and underlying
systems that allow the organization to embrace change and achieve a dynamic business network.
Business process management provides the means and the tools to facilitate this collaboration.
Here is a deeper look at what causes process management problems. Business and IT environments
today do have process implemented, but they are typically layered and lack collaboration
between them. At the human level, the problem is that work is not well controlled and there
is often inconsistency in prioritization and unstructured tasks and communication. To add
to this the inefficiencies in working environments spans both humans and systems causing incomplete
or inaccurate data flow between systems, poor visibility into process performance and lack
of control over system and business events. Finally, there is no end to end visibility
to the process and makes change management very complex. Business Process Management
enables effective process implementation, execution and management by providing a collaboration
layer between business and IT. This layer gives you the control and visibility over
processes, prioritizes your work, gives you visibility and control and when the process
evolves or changes it enables you to quickly implement that change. This helps customers
see significant reduction in manual work and errors, enables faster and more consistent
issue resolution and provides overall effective management of business and IT processes. IBM
Business Process Manager V7.5 provides the necessary tools to establish this BPM layer
and build processes that enable you to reach your business goals. IBM Business Process
Manager is the most powerful BPM platform in the world. It is a simple, scalable, centralized
process management system that can help organizations optimize their performance. It enables a company
to design process applications that address its needs, integrate them with internal systems
and manage productivity in real-time. IBM Business Process Manager is a comprehensive
and consumable BPM platform that provides complete visibility and management of your
business processes. It includes tools and run-time for process design, execution, monitoring
and optimization, and is specifically designed to make it easy for process owners and business
users to engage directly in the improvement of their business processes. It scales smoothly
and easily from initial project to enterprise-wide program. The next section will cover the products
within IBM BPM version 7.5. Before the V7.5 release, IBM had two major products providing
business process management capabilities, the WebSphere Lombardi Edition and the WebSphere
Process Server. Although there were overlapping capabilities provided by these products, each
one excelled in different aspects of business process management enabling. For example,
WebSphere Lombardi Edition provided excellent support for the modeling, design, development
and deployment of human-centric business processes. The modeling and development tools were easy
to use, which enabled a fast time-to-value when developing processes. It also enabled
business users to be directly involved in the modeling and development of processes,
thus ensuring the processes that were developed did in fact meet the business need. In contrast,
the WebSphere Process Server excelled at the development and deployment of integration-centric
business processes. The development tool, WebSphere Integration Developer, provided
graphical tools for composing business processes that can easily access a variety of external
systems. In addition, WebSphere Process Server took advantage of the underlying WebSphere
Application Server to provide a high performance runtime with security and transactional integrity.
The IBM Business Process Manager is a marriage of these products, providing you with the
best of the human-centric and integration-centric capabilities in one integrated runtime environment.
The Business Process Manager comes in three different configurations, each of which provides
functionality appropriate for different stages of business process management adoption. The
configurations build on each other, satisfying the need for companies to be able to move
up configurations as their commitment to business process management grows. The entry level
product is BPM Express and is good for a group just starting out with business process management.
The BPM Express configuration contains functionality that comes from the WebSphere Lombardi Edition
heritage. BPM Express can only be installed in a stand-alone server with no clustering
and has a very simple installation process. The pricing is low to enable you to get started
with a business process management project without having to make a major investment.
BPM Standard comes next. Similar to the BPM Express, the functionality of the BPM Standard
comes from the WebSphere Lombardi Edition heritage. However, it is intended for an organization
which might have several BPM projects. It enables clustering of the servers within a
WebSphere Application Server deployment manager cell environment. The top of the food chain
is BPM Advanced. It contains functionality from both the WebSphere Lombardi Edition and
WebSphere Process Server heritages. This adds a Service Oriented Architecture capability
and high volume process automation that is transactional and secure and provides easy
access to many types of external systems. This architecture diagram shown here provides
a good introduction to the makeup of BPM Advanced. The Process Center provides governance over
the entire life cycle of a business process, from initial modeling all the way through
to deployment in production. The Process Center also maintains the central BPM repository
containing all the process applications artifacts, including assets shared across multiple process
applications. The Process Designer, is used to model, develop and test process applications.
The Integration Designer, is used to develop SOA based services that can be called from
process applications. The Process Server is the runtime environment for process applications.
It provides a rich and diverse set of functionality for business processes. Some of the key capabilities
include Service Component Architecture (SCA), Business Process Execution Language (BPEL),
Enterprise Service Bus (ESB) and Business Process Modeling Notation (BPMN). In IBM BPM
V7.5, process designers can express business rule logic in a more natural language manner
that reduces the need for specialized training. It helps increase efficiency with a federated
view for performing tasks, managing work items, tracking performance and responding to events.
Process applications are designed to scale from first projects to enterprise-wide solutions
with processes that run consistently, reliably, securely, and with transactional integrity.
IBM BPM V7.5 provides centralized deployment and tracking of process application versions
to any IBM Business Process Manager test or production server or cluster, with optional
one-click migration of in-flight processes. IBM Business Monitor V7.5 includes many new
features and enhancements. Full scalability is supported so that you can easily grow the
environment to support your performance needs. You can easily transfer monitoring context
instances from one monitor model to another, which enables retiring or repairing monitor
models. There have been numerous enhancements to the widgets in business space to make you
more productive. Also, there is a new wizard which creates a single monitor model which
is capable of monitoring multiple modules. IBM Cognos Business Intelligence is the strategic
platform for performing multidimensional queries against your monitored data. There is a new
fine grained security feature which makes it easy to restrict viewing monitored instances
and metrics to specific users and groups. Finally, there is new support for monitoring
process applications that were developed in Process Designer. The IBM Business Process
Manager Industry Packs are a set of prebuilt, industry-specific assets for the IBM Business
Process Manager (BPM) Express, Standard, and Advanced configurations. Leveraging these
pre built assets help enterprises reduce risk, increase consistency and reuse with assets
based on industry standards. These prebuilt assets include capability models, process
models, service models, common components, business vocabulary, business object models
and solution scenarios. The BPM Industry Packs integrate seamlessly with BPM components and
provide a variety of assets that help accelerate and enhance BPM solution delivery. They were
previously called WebSphere Industry Content Packs. The industry packs also continue to
support heritage BPM assets. The Business Process Manager Industry Packs include specific
packs for the Banking, Healthcare, and Telecom domains that can be used to create BPM solutions.
Each industry pack along with pre built assets and toolkits provide complete end to end solution
scenarios that help exemplify the use of the assets within IBM BPM V7.5. Telecom Industry
Pack has two solution scenarios called Order Handling and Incident and Problem Management.
Banking Industry Pack has one solution scenario called New Account Opening. Finally, Healthcare
Industry Pack has one solution scenario called Benefits and Eligibility. hReG urn:schemas-microsoft-com:office:smarttags
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